Shipping policy

The Earth Mart Shipping Policy

At The Earth Mart, we aim to provide a smooth and reliable shipping experience. Below are the details regarding our shipping process:

Standard Shipping: All orders are processed and shipped within 2–4 business days.
Delivery Time: Delivery typically takes 5–7 business days for metro cities in India and 7–10 business days for non-metro areas. Please note, delivery times may vary based on location and external factors like holidays or weather conditions.
Expedited Shipping: If you need your order faster, expedited shipping options may be available during checkout (additional charges may apply).

Free Shipping: We currently offer free shipping on all orders, with no minimum order value required.
Future Shipping Fees: Please note that in the future, shipping charges may apply, and updates will be provided.

Orders are processed during business hours, Monday through Friday, excluding holidays.
You will receive a confirmation email once your order is placed, and a shipping confirmation email with tracking details once your order is dispatched.

Once your order has shipped, you will receive a tracking number via email or SMS, depending on the shipping method.
You can track your order status directly through the courier’s tracking page.

Please double-check the delivery address when placing your order. We are not responsible for lost or delayed packages due to incorrect or incomplete addresses.
If there’s an issue with your delivery address, please contact us immediately at TheEarthMart.Com@gmail.com.

Lost Orders: If your order hasn’t arrived within the expected time frame, please contact us, and we will investigate the issue with the courier.
Damaged Items: If your item is damaged during shipping, please contact us within 48 hours of receiving the package, and we will resolve the issue either through an exchange or store credit.

We do not ship to P.O. Box addresses.
Delivery times may be affected by unforeseen circumstances such as weather events, public holidays, or strikes.

For any shipping inquiries or issues, feel free to reach out to us at TheEarthMart.Com@gmail.com. We are always happy to assist!

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